People over paperwork.
Canadian Auto Loan started in Ottawa in 2019. Three things made us start the dealership: too many Canadians being declined by banks that didn't bother to ask why, too many dealerships using credit as leverage, and too few people willing to explain how any of it actually works.
We're small on purpose. You'll talk to one of three people from application through delivery — by name, by phone.
Six people. That's it.
No call centre. No outsourced concierge. Four on sales, two on the road, one Ottawa office.
Sales
Reviews every application that comes in. Specializes in credit rebuilding files and self-employed customers. The first voice you'll hear after applying.
Walks customers through vehicle options and matches the financing offer to the right car for your budget.
Handles incoming inquiries and helps customers narrow down what they want before financing review.
Coordinates between sales and the lender side to keep your file moving once you're pre-approved.
Delivery
Drives your vehicle from our lot to your driveway. Walks you through paperwork and hands you the keys.
Also handles door-to-door delivery across Ontario and Quebec. Mechanic by training; double-checks every vehicle before it leaves.
Photography in progress — first-name role cards stand in until we have real headshots.